Breakfast was included with the room so we went down our first morning. Specifics of the room - it was large shower was large and the water was hot no hair conditioner was provided no safe in the room. It was really abysmal and Hilton should be ashamed. There was no emptying of trash and forget about making the bed. They had to stand on them to put the fresh towels on the rack, but just left the used ones where they lay. The towels were put on the towel rack, but they never took away the dirty ones on the floor. They brought it all except the dishwasher tabs. We asked for towels, tissues, coffee and dishwasher tabs - there were actually dirty dishes in the dishwasher when we arrived and we also used some. They would, however, bring towels or whatever was needed to the room. The only do it every 4 days regardless of the notice. To request a stayover cleaning or just a few extra towels simply call or stop by the front desk and we'll be happy to help! For stays of 4 nights or longer, we will provide a full room cleaning every 5th days using Lysol protection." So, we stopped by the front desk and asked for the stayover cleaning. A sign on the bathroom mirror said "Complimentary Housekeeping by Request. When checking in, we asked for a quiet room and were given one facing the highway - very noisy. First of all, the hotel was far from full so none of this was a result of being overcrowded. The Westin Reserva Conchal, an All-Inclusive Golf Resort & SpaĬannot believe Hilton puts up with this hotel.Hotels near Regency Beauty Institute - Lewisville.
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